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Enhance Your Medical Practice with Expert Communication and Supervision Skills Training

Evidence-based strategies to manage conflict, burnout and communication challenges

Navigating conflict in healthcare requires skills

We’ve got you covered

We build stronger healthcare teams with custom education training programs for conflict resolution, burnout and communication issues

Our unique training system (with medically trained actors) has allowed us to help thousands of medical professionals reduce stress, increase satisfaction and improve efficiency

Our clients include:

We help health professionals with:

We create custom solutions to enhance your communication and wellbeing

Step 1: Diagnose

We meet with you to discuss your business needs and find training solutions

Step 2: Customise

We create a tailor-made evidence-based training program for you and your facility

Step 3: Training

You go through our unique training program with real-world scenarios and trained medical actors to receive live feedback

What our clients say about us

Fiona and Connect Communications worked with our PHO to deliver an interactive education session on the topics of burnout and wellbeing, for the GP teams in our network.

The content was evidence based, high quality, well-structured and personalised to a Primary Care audience which ensured it was relevant to our everyday practice.

Fiona was quick to adapt to our needs, making the session 100% virtual and skilfully guiding interaction with online breakout rooms.

I definitely found this session rewarding and would recommend this to any health professional organisation who wants to improve the wellbeing of their members.

Dr Gareth Roberts, Clinical Director, Comprehensive Care.

Get evidence-based training starting from $400

Tier 1: Communication and Supervision Skills courses
from $NZ 250

Get access to these video suites today.

Teaching, scenario role plays, demonstrations and analysis.

  • Comprehensive Video Suite: access educational videos to manage complicated healthcare conversations and pressured situations  (13 communication skills videos, 5 supervision skills and 4 wellbeing videos) – 12 months unlimited access.
  • Fun, test-yourself quizzes: Check your knowledge and reinforce learning.
  • “Let’s Connect” Wellbeing Webinars with expert speakers scheduled live during the year.

Find out more

Tier 2: Applied Skills Zoom Course – Meet us online!
From $NZ 3500

  • Attend a live facilitated online training session to apply the skills with clinicians from your own specialty
  • Practice relevant clinical scenarios with medically trained actors in small supportive breakout groups
  • Troubleshoot common roadblocks and solutions together
  • Watch a live demonstration role play and debrief it together
  • Learn from each other in facilitated large group discussion

NB:  This course must be purchased by a specialty college, workplace or training facility.

Find out more

Tier 3: Bespoke learning package – Customise your needs

from $NZ 12,000

Select from a range of services to create your own comprehensive package:

  • Bespoke research and development: get a tailored program based on an in-depth analysis of your business wellbeing and leadership training needs.
  • Planning and scoping: collaborate in defining the roadmap for your custom education system, ensuring alignment with your strategic direction.
  • Exclusive webinars: engage in webinars designed specifically for your organisation, addressing unique challenges and opportunities.
  • Custom online seminars: benefit from seminars specifically tailored for the different levels of your organisation. Foster leadership and peer communication skills.
  • Interactive workshops: dive deep into specific topics with online workshops including breakout sessions and group exercises.
  • Face-to-face workshops: experience hands-on learning with in-person workshops to optimise experiential learning and real-time feedback.
  • Continuous support: receive ongoing support to ensure the successful implementation and adoption of the custom education system in your organisation.