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New Remote Workshops via Zoom: Confident Communication in the Healthcare Setting. Learn powerful communication techniques that can immediately be put into practice. Online classes are small, highly interactive, and facilitated by dynamic experienced Medical Educators. Read more

Communication Skills

Good communication is at the heart of healthy workplace relationships. The Connect team provides interactive communication skills coaching for individuals and groups, using a lively mix of theory and practice scenarios with professional actors as needed. Skill level is adjusted according to need, and covers topics such as managing conflict, breaking bad news, handling complaints and talking about sensitive topics.

Clinical Supervision Skills

Guiding our junior colleagues can be a requirement that we may not feel prepared for. Connect provides training workshops to help supervisors learn skills such as how to give feedback constructively and how to maintain the relationship when there is disagreement. A lively interactive teaching style is used to engage participants in practicing relevant scenarios, addressing challenges such as the trainee in difficulty and understanding the role of the supervisor.

Workplace Enrichment

Burnout prevention is becoming an urgent need in today's high pressure work environment. Using a creative diagnostic style that encourages self reflection and team cohesion, Connect facilitators will spend time with your team exploring what is needed. As a result of this process relevant self care and team enhancement skills will be shared and an action plan identified for individuals and the group. Follow up and review is available, ensuring that the learning remains dynamic and responsive to change.

"We engaged Connect Communications to help us create a mental health framework for the veterinary professions. The aim was to develop a coordinated and holistic approach to work in this area across the profession. We were impressed not only by Fiona and Renske’s obvious expertise in this area but also by their management of the process, from project management to their capable and sensitive engagement with veterinarians and other stakeholders. The process brought together people from across the profession and we’re now working with a sense of collective purpose and making good progress despite the distractions and crises of the last few years. I highly recommend Connect Communications for this work."

Iain McLachlan

CEO & Registrar

Veterinary Council of New Zealand

15 December 2021