Good communication is at the heart of healthy workplace relationships. The Connect team provides interactive communication skills coaching for individuals and groups, using a lively mix of theory and practice scenarios with professional actors as needed. Skill level is adjusted according to need, and covers topics such as managing conflict, breaking bad news, handling complaints and talking about sensitive topics.

Guiding our junior colleagues can be a requirement that we may not feel prepared for. Connect provides training workshops to help  supervisors learn skills such as how to give feedback constructively and how to maintain the relationship when there is disagreement. A lively interactive teaching style is used to engage participants in practicing relevant scenarios,  addressing challenges such as the trainee in difficulty and understanding the role of the supervisor.

Burnout prevention is becoming an urgent need in today's high pressure work environment. Using a creative diagnostic style that encourages self reflection and team cohesion, Connect facilitators will spend time with your team exploring what is needed. As a result of this process relevant self care and team enhancement skills will be shared and an action plan identified for individuals and the group. Follow up and review is available, ensuring that the learning remains dynamic and responsive to change.